Quick answer
- First step
- Report to the local police and the representation; keep the report
- Temporary passport
- CHF 100
- Where
- Consulate General in Ho Chi Minh City (the Embassy in Hanoi does not handle it)
- Outside office hours
- FDFA Helpline, 24/7
On this page
Step 1: report the loss
- Report the loss or theft to the local police and to the Swiss representation responsible for your place of stay. In Vietnam all consular matters are handled by the Consulate General in Ho Chi Minh City.
- Keep the police report (declaration of loss). The representation needs it to prepare a new identity document such as a temporary passport; some countries also require it to leave their territory; it is useful for insurance claims.
- A passport or identity card reported lost to a representation is entered in a Federal Office of Police (fedpol) file.
Updated: Sources: FDFA — loss or theft of an identity document, FDFA — consular assistance in emergencies abroad
Step 2: temporary passport
In an emergency the Swiss representation responsible for your place of stay can prepare a temporary (emergency) passport on the spot with a minimum of delay. Contact the Consulate General first, say when you need to travel and bring the police report.
| Fee | Amount |
|---|---|
| Temporary passport (adult/child) | CHF 100 |
Updated: Sources: Official fee table
- The representation does not issue passports at airports.
- The representation cannot obtain entry visas or exit permits for other countries on your behalf, including Vietnamese visa or residence formalities in the lost passport.
- If it is not urgent, apply for a regular passport instead.
Updated: Sources: FDFA — temporary passport, FDFA — consular assistance in emergencies abroad, Consulate General of Switzerland in Ho Chi Minh City — consular fees from 1 April 2026, FDFA — Consulate General of Switzerland in Ho Chi Minh City
Good to know
- If you find a passport or identity card you reported lost, do not use it for ID checks or travel; return it quickly to a Swiss authority for destruction.
- Exit formalities from Vietnam when a passport holding a Vietnamese visa or residence permit has been lost are set by the Vietnamese authorities. Ask the Vietnam Immigration Department early, not just before your flight.
Updated: Sources: FDFA — loss or theft of an identity document, FDFA — Helpline (24/7), FDFA — consular assistance in emergencies abroad